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Order Production Time & Shipping Time

GlassCoasterStore.com aims to ship your order as quickly as possible! However, as your order may be personalized, the time between you place your order and receive your package will vary based on the following factors:

Production Time:

This refers to the number of business days required to prepare your order to getting it ready for shipment. Every personalized product here on our store has a specific production time. Such is indicated on its product page under the Product Information section, which is found adjacent to the product image and labeled Processing Time, and Description tab, where you can find the product features and other information. To give you an idea, the following are the standard production times for most of our personalized products:

  • Personalized with a Custom Printing: 10 business days
  • Personalized with a Custom Engraving: 3 to 5 business days

Rush Production:

Here on GlassCoasterStore.com, we keep our Rush Order Fees at a minimum so that you can get more bang for your buck. Most of our items are indicated with the following Rush Production Options:

Rush Production Options - Custom Printed Personalized Items:

1-2 business days, Excludes Shipping Time (Additional $0.75 Per Piece) ($35 Minimum, Max $75 per order*)
3-5 business days, Excludes Shipping Time (Additional $0.55 Per Piece) ($25 Minimum, Max $55 per order*)
*If your order with 1-2 Rush Business Days or 3-5 Rush Business Days does not meet its required $35 or $25 Minimum Rush Order Fee, the amount needed to attain its respective minimum rush fee will be added separately.
*If the rush fee is greater than $75 for the 1-2 days or $55 for the 3-5 days, the excess will be returned to you as refund.

Rush Production Option - Custom Engraved Personalized Items:

1-2 business days, Excludes Shipping Time: Add only $2.00 per Piece

Please refer to your desired product's Rush Production Options for specific information. Below, we charted out a rush production fee sample computation for custom printed order of personalized glass coasters to give you an idea as to how they are computed:

Sample Order of Personalized Glass Coasters
1-2 Business Days Rush Production Fee automatically computed at checkout (Add $0.75 per piece)
50 pieces
50 pieces x $0.75 = $37.50
Rush Production Fee = $37.50
30 pieces
30 pieces x $0.75 = $22.50
An additional $12.50 (e.g., $35 - $22.50) will be added separately to your bill to meet the $35 required minimum for 1-2 days Rush Production.
150 pieces
150 pieces x $0.75 = $112.50
A $37.50 refund will be returned to you, e.g., $112.50 total rush fee minus $75 maximum rush fee per order.

Shipping Time:

This refers to the time between your order leaves our warehouse until you receive your package. Please take note that shipping time is dependent upon the Shipping Method of your choice and is totally out of our control. You will select the Shipping Method during the checkout process. Currently, we work with the following U.S. shipping providers to deliver you a fast, reliable, and hassle-free nationwide shipping service. Please see their transit time chart below. Also, please note that weekends and holidays do not count as business days.

Shipping Options (Transit Time)
UPS Ground (4-6 business days)
U.S. Standard (AK, HI, PR, VI, AS, MP, APO, AFO) 4-6 business days)
UPS Next Day Early A.M. (1 business day - before 8 am to most locations)
UPS Next Day Air 1 business day - before 10:30 to most locations
UPS Next Day Saver 1 business day - before end of the day
UPS 2nd Day Air A.M. (Commercial) (2 business days - before 10:30am to most locations)
UPS 2nd Day Air (2 business days - before end of the day)
UPS 3rd Day Select (3 business days - before end of the day)

When Will I Receive My Order?

Add the product's Production Time (e.g., Standard or Rush Business Days) and the respective Shipping Time of your planned shipping option to count the number of days until you receive your package. The following are examples:

If a product's Production Time reads:
Production Time: 1-2 business days (excludes shipping time)

This means that we can ship your order as soon as within the day or the following day from the time it was placed. Thus, if you place your order on a Monday and you choose to have it shipped via Next Day Air shipping method, your order will arrive the next day, that's Tuesday - the earliest, or on Wednesday - the latest.

If a product's Production Time reads:
Production Time: 10 business days (excludes shipping time)

This means that we need up to ten (10) business days to process, e.g., personalize, your order for this item. For large orders, this can mean that your order may be shipped ten (10) business days after it was placed. Again, please consider that weekends and holidays are not included in the computation of business days. So, make sure to review the required dates for your order to guarantee that they will arrive at your destination on time. Or, you can upgrade your order's processing time to rush 1-2 business days or 3-5 business days.

For clarifications and for your questions, please get in touch with us via email at Info@GlassCoasterStore.com or via phone call at 1.610.438.0632 during business hours, that's 9:00 A.M. to 6:00 P.M., E.S.T., Mondays to Fridays, except Holidays. Also, read more about FREE Shipping and $5 Shipping Credit offers to bag more savings just shopping here on GlassCoasterStore.com!